i see no people

[Elvie]

When i load the game i cannot see any of the characters there is just a big white box covering them and i am unable to interact with witnesses or suspects in the interogation room to collect dna and other trace evidence.
Can any1 help please as i really want to be able to play but i cannot.

[tenkriss]

I am having the same problem....if anyone could help, be very appreciated

[Imran]

Hangon there will be some one here to help you out.

[Dangerzone]

Intresting glitch.. and one that could be caused by several problems, is it possible for me to see a screenshot of what the game looks like to you?

But, i think i might be able to narrow it down to one or two causes...

#1 You are running an incompatible version of Quicktime...
This game uses an older version of Quicktime to play the character animation movies (version 6 if i recall correctly, which is difficult to find on the net anymore), and if you do not have Quicktime installed at all, or if you have one of the newer Quicktime versions, then this could cause the animations to not display... If this is the case i do not recommend installing an older QT version just to play this game... as this can cause more problems than the single one it solves

#2 You could need to update your DirectX drivers...
This could also be the source of it if you are running windows vista, since several old key files to run games released before 04' have not been included in the standard DirectX versions since 06'... running Microsofts DirectX web installer from their website might also help (since this version includes those old runtime files)

[tenkriss]

Well I was going to post a screenshot but won't let me seeing how I just joined the forums But basically there's a white box where the character animations are. But the loading video scenes work perfectly fine.

Quicktime is updated and the problem only occurs with this game and not the other CSI games.

[Dangerzone]

Yeah, then thats your problem... The version of Quicktime you are running is too "new" (don't ask for the logic in this.. for some reason the new players are incompatible with the old files)

The other CSI: games would not have this problem, as they do not use Quicktime as a animation player... They all use DirectX and Bink media (a more stable and better supported format).

[tenkriss]

Well crap....the first CSI game is my fav *sad fase*

[tenkriss]

So there's no patch or anything to fix it?

[Steve V]

Originally Posted by tenkriss

So there's no patch or anything to fix it?

Load the version of Quicktime that ships with the game, I can't remember if the install stops if it detects the newer version so you may have to delete the 'new' one first. This is a big problem with games that are more than a couple of years old on new computer rigs..