HELP! Cant get into chat

[CherryTerri]

Okay that's cool, but if I am doing everything the walkthrough says, and it doesn't happen what could I be missing?

Do I need to dust the ID for prints first?

[Poseidon]

CherryTerry,
Just take the I.D. from the car using the latex gloves. Nick will , at this point, cast doubt about it belonging to a 72 year old cop. Take it to the Lab and show it to Greg who will comment that it's a forgery but a good one. Do a Lexis search in the computer. Nick will say that he doesn't like where this going because it's deja vu all over again. Subsequently, he will mention a few of the pieces of evidence that were in the policeman's car at the time of his death. He will also say something about going back to the murder scene to retrieve the murder weapon because it was hidden from view.
Also, did you spray Luminol on the drivers seat? Swab it for a sample.What about the pad on the passenger side? Also somewhat important!
Did you make a mikrosil mold of the officer's wound? Did you look up close with your scope at the iron rod? A pale red wool thread got snagged on the tire iron. Uze the tweezers to gather for evidence. Then , with the latex gloves, take the tire iron itself.

[Jilly jo]

Help! I've done all the suggested things to get to the web chat. The car is not there anymore to spray luminol on the seat. It let me into the web chat before, but it won't let me in again. Any suggestions?

[Poseidon]

Greg will mention the web chat just once and at that time you're allowed to enter the web chat. After that , you go to Brass to ask for Riley's address.